Frequently Asked Questions
Find quick answers to common questions about our platform and the NYC rental process.
What is Becca's Rental List and how is it different?
Do I have to pay a broker's fee for apartments on this site?
How do I contact a landlord or property manager?
Why is a subscription required to view contact information?
What's included in a Premium Subscription?
How do I search for apartments?
What does a 'Verified Listing' mean?
What is the '40x rule' for income?
What if I don't meet the income requirements? Do I need a guarantor?
What documents do I need to apply for an apartment?
How do I apply for an apartment I find on the platform?
How do I save my favorite listings?
How often are the listings updated?
Can I filter for pet-friendly apartments?
How do I manage or cancel my subscription?
Can I share my subscription with roommates?
Is there a free trial available?
What payment methods do you accept?
How do I reset my password?
Can I switch between monthly and yearly billing?
Can I set up email alerts for new listings?
How do I know if a listing is still available?
Can I see apartments that allow guarantors?
Do you list short-term or furnished rentals?
What's the typical timeline from application to approval?
Do I need to pay an application fee?
Can I apply with a roommate?
What credit score do I need?
Is my security deposit refundable?
What's the difference between a co-op and a condo rental?
What are rent-stabilized apartments and do you list them?
Do I need renters insurance?
How do utilities typically work in NYC apartments?
What should I know about moving to NYC from out of state?
I found a duplicate listing. How do I report it?
What if I see a suspicious listing?
How do I contact customer support?
Do you offer help in languages other than English?